Privacy & Data Protection

Privacy Policy winmy8 – Personal Data Protection for Malaysian Members

Winmy8 takes the privacy and security of all members' personal data seriously. This Privacy Policy sets out transparently how we collect, use, store, and protect your information as a member of our platform in Malaysia.

Last updated: 1 January 2026 Bahasa Melayu (ms-MY) 10 Sections
DATA SECURE

Winmy8 Privacy Commitment

Six core data protection commitments we make to every member

256-bit SSL Encryption

All data transmitted between your device and winmy8's servers is protected by 256-bit SSL encryption – the same standard used by banking institutions and the Malaysian government.

No Sale of Data to Third Parties

Winmy8 will not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you.

Full Member Control

You have full rights to access, correct, and request deletion of your personal data at any time. The winmy8 privacy team will process requests within 14 business days.

Secure Data Storage

Winmy8 members' personal data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring to prevent unauthorised access.

Malaysia PDPA Compliance

The winmy8 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take these legal obligations seriously.

Data Breach Notification

In the event of a data breach affecting members' personal information, winmy8 is committed to notifying the affected members within 72 hours of the incident being detected.

1

Introduction

This Privacy Policy explains how winmy8 ("we", "the platform") collects, uses, discloses, and protects your personal information ("Member", "you") when you use winmy8's services in Malaysia. This document applies to all registered members and visitors of the winmy8 platform.

Winmy8 operates as an online casino platform offering live casino, slots, poker, table games, and Sports Betting to Malaysian users. In providing these services, we need to collect and process certain personal data to keep your account secure, process transactions accurately, and optimise your gaming experience.

By registering for or using winmy8's services, you agree that your personal data will be collected and used in accordance with this Privacy Policy. Please read this document carefully before making any decisions about using our platform.

This Privacy Policy is governed by Malaysia's Personal Data Protection Act 2010 (PDPA), and winmy8 is committed to complying with all provisions of that legislation in the handling of its members' personal data.

2

Types of Personal Data We Collect

Winmy8 only collects personal data that is genuinely necessary to provide safe, fair, and high-quality services to our members in Malaysia. The following are the categories of data we may collect:

Identity Information Full name, MyKad/passport number, date of birth
Contact Information Malaysian phone number, email address, postal address
Financial Information Bank account numbers, transaction records in MYR
Gaming Activity Data Betting history, games played, wins/losses
Technical Data IP address, device type, browser, operating system
Communication Data Customer support chat records and emails

Winmy8 No collect sensitive data such as our members' medical information, religious beliefs, or sexual orientation under any circumstances.

3

How We Collect Data

Winmy8 collects your personal data through various lawful and transparent channels as you interact with our platform:

Direct Collection

  • Account registration form – your name, phone number, email address, and password provided during registration.
  • Identity verification process (KYC) – identity documents you upload when required for verification purposes.
  • Financial Transactions – records of deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, or FPX.
  • Communications with the support team – live chat conversations, emails, and WhatsApp.
  • Participation in promotions – information you provide when claiming bonuses or participating in promotions.

Automatic Collection

  • Technical data such as your IP address, device type, operating system, and browser are collected automatically via cookies and similar tracking technologies.
  • Gaming activity records – every round, bet, win, and loss – are automatically logged by the winmy8 system for game integrity purposes.
  • General geolocation data (based on IP address) is collected to verify that you are in Malaysia and for security purposes.
4

Use of Personal Data

Winmy8 uses your personal data only for purposes that are lawful, necessary, and directly related to the provision of our services. The primary purposes are:

  • Account management – creating, verifying, and securely managing your winmy8 member account.
  • Transaction processing – processing deposits and withdrawals in MYR via your chosen payment method.
  • Identity verification (KYC) – to meet legal requirements for verifying members' age and identity in order to prevent fraud and money laundering.
  • Provision of gaming services – allowing you to access all winmy8 games including live casino, slots, poker, and Sports Betting.
  • Customer support – helping you resolve any issues or enquiries related to your account and gameplay.
  • Security and fraud prevention – monitoring suspicious activity and protecting the platform and its members from security threats.
  • Legal compliance – to fulfil legal and regulatory obligations applicable in Malaysia.
  • Service improvement – analysing aggregated usage data (without identifying individuals) to improve platform quality and user experience.

winmy8 No using your personal data to make automated decisions that could significantly affect you without human intervention, except in the case of automated age verification during registration.

5

Sharing Data with Third Parties

Winmy8 will not sell or disclose members' personal data to third parties for commercial marketing purposes without your consent. However, in the course of operating the platform, we may need to share certain data with the following parties in limited circumstances:

  • Approved payment providers – transaction details required to process deposits and withdrawals via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, Malaysian banks (Maybank, CIMB), and FPX. Data is shared securely and only to the extent necessary.
  • Game software providers – live casino, slots, and poker providers may receive limited game data necessary for the technical operation of their games. They are bound by strict data protection agreements.
  • IT and security service providers – companies that help us maintain platform security and performance may access technical data on a strictly limited basis.
  • Law enforcement agencies – winmy8 may be required to disclose certain information to the police, courts, or regulatory bodies when mandated by Malaysian law.

All third parties that handle winmy8 members' personal data are bound by strict confidentiality and data protection agreements. They are not permitted to use such data for any purpose other than what has been agreed upon.

6

Data Security Measures

Winmy8 invests seriously in data security infrastructure to ensure all members' personal information remains protected at all times. The following are the key security measures we have implemented:

256-bit SSL Encryption

All communications are encrypted to banking-grade standards

Multi-Layer Firewall

Protection against cyber attacks and unauthorised access

Two-Factor Authentication (2FA)

An additional security layer for account login

24/7 Monitoring

The security team monitors suspicious activity around the clock

Secure Servers

Data is stored in certified data centres with physical access controls

Regular Data Backups

Automatic backups to ensure no data is lost

While winmy8 takes all reasonable precautions, no online security system can be guaranteed 100% immune to every threat. You are also responsible for your account's security by using a strong password and not sharing your login credentials with anyone.

7

Cookie Policy

Winmy8 uses cookies and similar tracking technologies to enhance user experience, maintain secure login sessions, and gather analytics data that helps us improve the platform. Below are the types of cookies we use:

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the winmy8 platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

8

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by winmy8:

Your Rights Description Status
Right of Access Request a copy of the personal data we hold about you Available
Right to Rectification Requesting correction of inaccurate or outdated personal data Available
Right to Erasure Requesting deletion of your personal data under certain circumstances Available
Right to Restrict Processing Request that we restrict how we use your data Available
Right to Object Object to the processing of your data for direct marketing Available
Data Portability Right Receiving your data in machine-readable format Available

To exercise any of the rights above, please contact the winmy8 privacy team by email at privacy@winmy8.bet or via our platform's live chat. All requests will be processed within 14 working days. winmy8 may request identity verification before processing any personal data-related requests.

9

Data Retention Period

Winmy8 retains members' personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by Malaysian law.

  • Active account data – retained for the duration of your active account and up to 5 years after account closure to meet legal and tax requirements.
  • Financial transaction records (MYR) – retained for a minimum of 7 years in accordance with Malaysian financial legal requirements.
  • Customer support communication records – retained for 3 years from the date of last interaction.
  • Technical log data – retained for 12 months for security and debugging purposes.
  • KYC Documents – retained for the duration of active membership plus 5 years after account closure.

Once the retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

10

Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding how winmy8 handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:

Privacy Email
privacy@winmy8.bet
Response within 14 business days
Live Chat
Available 24/7
For immediate enquiries
WhatsApp
24 hours a day
Support in BM & EN

winmy8 reserves the right to update this Privacy Policy from time to time. Members will be notified of any significant changes via email or an on-platform notice. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

🔐

Your Data Is Protected – Play with Confidence at winmy8

Winmy8 protects your personal data to the highest security standards. Register today and enjoy the best online casino experience in Malaysia with complete peace of mind.

✓ 256-bit SSL Encryption  ·  ✓ No data sold  ·  ✓ Full control is yours

Bahasa Melayu